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Posts in the Help_and_Support category

Unallocated Donations


Sometimes, because of technology limitations, it may not always be possible t...


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Customising the Message on your Smart Device


Your device can do far more than just provide the 'In-Case-of Emergency' deta...


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What is NFC


NFC is the worldwide standard used for a range of uses. Otherwise known as RF...


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Problems registering a device - ways to solve them


Aurora's devices are built for easy setup and easy use. However, sometimes, ...


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Device Error - Device not found


If your werable smart-tech device produces the 'Device not found' error, this...


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Why 3 messages are better than 1


When you first set up an account with Aurora, you can choose to add an ICE me...


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If you find a Lost device


If you find a lost device, simply scan it with any NFC enabled smartphone, ra...


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How to register a device


Linking the device to your account takes 3 easy steps: 1. Scan the device -...


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Help and Support Section coming soon


Help and Support section coming soon. For Aurora website users - See our Hel...


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How the Portal Works


We all love great deals, especially local ones at great prices. Charities nee...


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