If your werable smart-tech device produces the 'Device not found' error, this is caused by a programming error with the device, by it not being correctly added to the site, by it being removed from the site, or by the device being a counterfeit clone!

If this is the message you experience, please contact us, or the shop where purchased, where we will ensure that your device is swapped, without quibble.

If you do get this message, which is extremely unlikely, we sincerely apologise, and will attempt to reward you for the inconvenience.


The Help and Support Team